Most Touching Moment At Work
I struggled to write about what had happened in the past few days.
Life has been extremely crazy since the beginning of the year. It has only been revolving in work and just work. I suppose this is only because I had projects due in January and on top of that I was pretty tied up conducting full year reviews with all clients under my care. Just a few days back, I was worrying of not able to fulfill my deliverables to this particular client since I had made the appointment to see them on Friday. The stress was double up as I remember our first time meeting with them wasn’t a pleasant one.
It was nerve-racking imagining how can I manage to put all data analysis on to the slides 12 hours before the actual meeting time, it was almost impossible. Usually I wouldn’t request help from my colleagues, but this time I had to ask my neighbour sitting next me to help me filling up the slides with the generated figures. I thought he would tease me relentlessly or possibly telling me that he is knocking off. Up to my surprise, he nodded and helped me to copy all excel data to the slides. For one moment I was really touched by his kind gesture because that was a big task and he had almost helped me with 50% completion of the work. In fact, I wouldn’t blame him either if he did not help me since he has no obligations to do that.
We knocked off around 8 p.m. with unfinished review deck. It would be better to complete it back home since it’s getting late. That night was unbearable. I don’t know about my other team members but I always get stress up when there is a client review on the following day. Moreover, this client is an unhappy one.
I woke up fairly early the next day and left the house at 7.30 a.m. On the way to work, I prayed God would anoint me and grant me wisdom as I meet up with client. I prayed for favour and definitely, His grace to carry me through.
You wouldn’t believe me if I tell you there are many other odd occasions that happened to me during my meeting with clients. One of the unforgettable one was I accidentally pressed the POWER button instead of an ESC key! My laptop just went dead in front of twenty over people. And the worst part was my laptop couldn’t restart due to faulty finger sensor print! So I prayed and asked God to be merciful to me, at least the client would have mercy on me this time.
Upon my arrival at client’s office, the person in charge told me I only had an hour to run through everything as the manager and director had to attend another meeting later at 11 a.m. So I thought how could this be possible when the meeting room was not even ready and our meeting was supposed to start at 10 a.m.? Subsequently I had issues showing the slides on the LCD projector, the screen say “Detect No Input”. Gosh …Thank God that the device was working fine later. And client’s meeting was postponed to 3 p.m. Hence, that gave me more allowance to cover all topics in 2 hours time.
The review meeting was not as bad as how I thought it would be. I couldn’t help expecting for the worst knowing the circumstances they had encountered with my predecessor. Just as I doubted my ability to perform, God had turned the hostile meeting to an affirmative one. I never thought client would praise me and accept me as their team player.
“You’re by far the best account manager” Man…I am flattered. I had almost let the tears roll off my cheeks in front of the clients. That was the most emotional moment I had thus far for being in the travel management company. It was not because of the praise alone that made me emotional. It was because the final acceptance and recognition of the hard work we had put together.
To my teammates out there, you’re the best. I wouldn’t be able to make it if without your support. Thank you.
posted in Faith, Deep Thoughts, Singapore | 2 Comments
